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Through concrete projects, we connect ICT and tourism. We are developing concrete IT solutions whose applications will lead to increased revenue in H&T Industry.
TIM-Serbia organized:


IT 2017 Conference – Innovation in Tourism – Information Technology

Organized by TIM-Serbia, it was held in May 2017 at the Palisad Hotel in Zlatibor.


  • Andreas Voegl – Austria
  • Zvezdan Horvat – Adizes Institute, Belgrade
  • prof. dr Aleksandar Marković – FOS, Belgrade
  • prof. dr Sanja Marinković – FOS, Belgrade
  • Nenad Vukašinović – TIM-Serbia, Belgrade


  • Benchmarking analysis – Austria
  • Destination as a brand
  • Hotel as a brand
  • Creating a tourist product
  • Mountain tourism, MICE, agritourism, SPA /wellness …
  • Health tourism
  • Social networks and digital marketing
  • Change management
  • Management styles
  • SWOT analysis
  • Marketing MIX 7P
  • Case studies




Forum Quality First in Hotels & Tourism

In September 2018, in M Hotel in Belgrade.

Lecturers and panelists:

  • Andreas Voegl – Austrija
  • prof. dr Slavica Cicvarić Kostić – FOS, Belgrade
  • dr Milan Okanović – FOS, Belgrade
  • Marko Nikolovski – DEKI 5 Football Camp
  • Bojan Tasić – JUST OUT Festival
  • Biljana Bosnić Ognjenović – Turisticki svet, Belgrade


    • Quality in Hotel and Tourism Industry (HT)
    • Standardization of Services
    • Revenue Management
    • Spa/Wellness Tourism
    • Trends in Spa/Wellness Tourism
    • Agrotourism
    • Digital Shifts in HT Industry
    • Social Networks and Digital Marketing
    • RACE model
    • New Generation of Buyers- Generations Y and Z
    • Examples of Tourism Products: Sports Camps, Festivals …
    • Case Studies




You can see how he solves his problems. You can also see what’s wrong. Young children, especially, have enormous creativity, and whatever’s in them rises to the surface in free play.